Godz Casino collects data in three stages: contact details at sign-up, documents at withdrawal. See what is stored, how long, and how to request changes.
Under the Godz Casino privacy policy, sign-up takes contact data, the first deposit adds payment data, and identity documents wait until the first withdrawal.
No identity document is requested before the first withdrawal, so an account that never cashes out never uploads one.
The Godz casino registration form takes your email, a password, Australia as country, AUD as currency and a date of birth, while IP address, device type and cookies are logged from the first visit.
The cashier records the payment method, the last digits of the card or the wallet ID and every transaction amount, starting from €20 for a welcome deposit or €10 for a Wednesday spin pack.
Photo ID, proof of address and proof of payment method ownership are requested at this point, and the 18+ age check and the AML review are run against them before the payout moves on.
Every piece of data we hold is tied to a stated purpose, and the list stops at account operation, payment processing, KYC and AML checks, fraud prevention, support replies, deposit limits and responsible-gambling tools such as self-exclusion. Full name, address and phone number complete the profile, and they have to match the documents checked at withdrawal, otherwise the payout stays on hold until the details agree.
Third parties receive only the part they need to do their job, so payment providers see the payment data required to move a transaction, verification services see the documents required for the identity and 18+ check, and game providers see an account identifier and the bet history needed to settle each round. Our terms publish no retention period for account and verification data, and no figure is given here.
For players in Australia, this handling is set against the Privacy Act 1988 and the Australian Privacy Principles, which give you the right to ask for access to the personal information we hold about you and to request corrections where it is wrong.
Messages sent through our feedback form go to the operator of our website network, a separate entity acting as data processor, and the transfer carries your name, email, subject and message text, while the site itself keeps no copy once the message has been delivered.
That transfer serves one purpose only, reviewing your message and replying to it, and the data passed on is used for nothing beyond that reply.
The sender's IP address is not stored, and abuse protection relies solely on an irreversible hash of it, from which the original address cannot be recovered.
The form accepts no attachments, so ID scans and bank statements go through the verification upload in your account rather than through the feedback form.
Links and contact details typed into a message are hidden automatically for security reasons, which means a URL or phone number you include does not reach the reader in readable form.
Messages are kept for up to 180 days, after which the name, email and text are deleted and only anonymised statistics remain, namely the subject, the language and the date.
A message is sent only after you tick the consent box in the form, and without that explicit consent the form does not submit anything.
To find out what data about you is stored, or to have it deleted, write through the same form and choose the subject Privacy / data request.
18+ only. Choose the subject Privacy / data request.
Registration asks for contact details, and documents wait until your first payout request. Returning players use the Godz casino login to review and update profile data.
18+ only: photo ID, proof of address and proof of payment method are requested at your first withdrawal, not on the registration form, so play responsibly and set limits.
Closing an account does not erase KYC, transaction and responsible-gambling records at once, while contact form messages are deleted after 180 days.
You can request a copy of the data held on your account and correct your email address or phone number through support. These edits need no new paperwork because neither field is tied to a completed identity check. Changing your name, date of birth or address after verification works differently, because those fields must match the documents behind your KYC, so we may ask for fresh proof before the change goes through. The terms publish no review period for that step, so there is no figure to give.
When you close a Godz casino account, KYC, transaction and responsible-gambling records are not wiped at once. They are kept for the period that law or the regulator sets, and no fixed number of years is published here, so there is no figure to give. How long records stay depends on your account status. An unverified account that never received a deposit leaves little to retain. An account with completed payouts and passed verification holds records that stay well beyond the date of a simple deletion request.
Marketing emails stop through the unsubscribe link in any message or through your account settings. Cookies keep you signed in and remember your site settings, and you can manage them in your browser. Data is encrypted in transit, and staff access is limited to the people who need it for a given task. If you suspect a breach, report it to support straight away. If our answer does not resolve the issue, Australian users can complain to the Office of the Australian Information Commissioner (OAIC).
The site has a contact form. Whatever you send through it (your name, email, subject and message text) passes to the operator of the site network, a separate party acting as data processor, and the site itself keeps no copy once delivery is complete.
That transfer serves one purpose only: reviewing your message and replying to it.
Your IP address is not stored. Only an irreversible hash of it is used to block abuse, and it cannot be turned back into the original address.
The form accepts no attachments, so ID scans and payment proofs never travel through it.
Links and contact details inside your message are hidden automatically for security, so a phone number typed into the text will not reach the reader in full.
Messages are kept for up to 180 days. After that, name, email and text are deleted, and only anonymised statistics remain: subject, language and date.
A message can only be sent once you give explicit consent by ticking the checkbox in the form.
To find out what data is held about you or to ask for its deletion, write through the same contact form and choose the subject Privacy / data request.
Every privacy request goes through the contact form under the subject Privacy / data request. Messages are kept for up to 180 days, then name, email and text are deleted.
Privacy questions
Under the Godz casino privacy policy, sign-up asks only for contact data and your first deposit adds payment data. Photo ID, proof of address and proof of payment method are requested at your first withdrawal, so a payout before verification is finished cannot move to payment.
We do not sell personal data. It is shared only with service providers needed for payments and verification, which means the payment processor handling your transfer and the provider checking your documents.
Write through the contact form and choose the subject Privacy / data request, then ask what we hold about you or ask for deletion. The form needs an explicit consent tick before it sends. It does not accept attachments, and links or contact details typed into the message are hidden automatically for security reasons.
Your name, email, subject and text pass to the operator of the site network, a separate data processor, and are used only to review and answer your request. The site keeps no copy after delivery. Your IP address is not stored, and only an irreversible hash is kept to block abuse. After 180 days the name, email and text are deleted, and only anonymised statistics remain: subject, language and date.
These terms publish no deadline for answering a privacy request. Ask support for the current response time when you send the form, and keep in mind that verified accounts hold KYC and transaction records longer than form messages.
Contact form messages are used only to answer your request, never for promotions. To stop promotional messages linked to your account, send a request under the subject Privacy / data request and name the channel you want switched off.
Send your complaint to us through the form first so we have a written record of the request. If the reply does not resolve it, you can take the matter to the Office of the Australian Information Commissioner (OAIC), which handles privacy complaints in Australia.
